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Privacy Policy-
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We pledge to keep all of your personal information
confidential. It will never be shared without your written consent. This
information is used to enhance the features and content of our online
offerings, and not for any other purpose. We do not sell or give away
your information |
Returns / Exchange Policy-
We are committed to your satisfaction. We want you to purchase your
product with confidence. We have outlined our Return/Exchange policy
below. We want to insure your satisfaction by making you aware of our
policies. If you have any questions please call BEFORE placing an order
online so a call center operator can help you. Thank you for shopping
PcPartFinder.com. Placing an order indicates your acceptance of
our return policy.
The
Accounting Team at PcPartFinder.com
You may have questions regarding compatibility. If you do please let us
know the model you need the part for and what the part is.
We'll find it for you!
* Compaq modems
 | are a non-return item. NO EXCEPTIONS. Replacements for
defective only. |
Return Policy Details
| Placing an order indicates your acceptance of
our return policy. |
What
is returnable?
- Only defective items and only
for exchange/replacement.
- You must contact us within
7 days of receipt to request a return.
What is NOT returnable?
- Any Non-Stock item
- Any Toshiba Part
- Any item under $110.00
- Items you damaged or tampered with.
- Items you installed and didn't fix your problem.
- Most items you just don't want after you ordered.
- We may,
at our discretion, authorize you to return an item. Restocking/return
charges will vary from 20% to 50%. You must call or email FIRST to ask
for an approval and RMA#.
- Purchases made on the Repair/Exchange process are non-refundable, but
do qualify for Defective replacement. Your ORIGINAL part cannot be
returned to you for ANY reason. No exceptions.
- 90 day warranty on defective parts; exchange only.
Other Policies
| No returns on software or licensing. |
| No refunding of extended warranty purchases. |
| All returns MUST have an RMA # from customer service BEFORE shipping
the defective item to us. You must return within 14 DAYS after
getting your RMA#. |
| Returns made without an RMA # will NOT be credited. |
| Returns made to manufacturer or any address other than ours (listed
below) WILL NOT BE CREDITED. |
| International shipping is
NOT REFUNDABLE EVER |
| Refused Merchandise and Non- Deliverable Merchandise
| You will be charged a 20% return/restocking fee on any
item you order and is undeliverable or refused. |
| Shipping and handling will not be refunded. |
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| All returns are to be shipped to
| RMA# _____________ |
| PcPartFinder.com |
| 613 West Hwy 11East |
| New Market, TN 37820 |
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NEXT DAY AIR
| Overnight cutoff is 4pm EST Monday - Friday |
| Overnight cutoff is 3pm CST Monday - Friday |
| Overnight cutoff is 2pm MST Monday - Friday |
| Overnight cutoff is 1pm PST Monday - Friday |
| Next day air on Friday MEANS a Monday
Delivery! |
| Next day air MEANS Standard delivery not Priority
Delivery (before noon)! |
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Extend your HP and Compaq SPARE Part Exchange Warranty for FREE |
| Standard warranty is 90 days on spare parts from HP and Compaq |
| PcPartFinder.com DOUBLES that warranty to 180 days for FREE |
| You do NOT have to do anything special for this to be active. |
| You are still responsible for shipping back the old part to us. |
| This is NOT a return for credit or money back warranty, it is for
parts replacement in warranty. Physical damage/customer abuse
is not covered. Return policy still applies. |
| This is for customer purchases after November 14th 2001 |
| To get an RMA please follow the
instructions here |
    
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| Coming soon is a new
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available in refurbished and new condition.
Let us know what we can do to help you learn more
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